We Stand By Our Games. If you don't love it, return it.And if you purchase a new EA game within the first 30 days of its release date and can't play it due to technical reasons within EA's control, you can request a refund within 72 hours after you first launch the game instead of As a consumer in Portugal, you have certain statutory rights under local law. The seller is also responsible for any non-conformity resulting from the packaging, the assembly instructions or the installation when it was provided under the contract or was carried out under its responsibility.
Looking for information about Pogo? Customers in the Republic of Korea have the right to withdraw from their purchase within 14 days after the date of delivery of digital content. As a consumer in Germany and Austria, you have certain statutory rights under local law.
EA offers the Great Game Guarantee under which refunds may be available for certain purchases of full game downloads made via Origin. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. EU and UK consumer law includes a Right of Withdrawal, which is a right to cancel orders of digital content purchased online within 14 days from the date of purchase, if the content has not been downloaded, but only under certain circumstances.
Go Online reconnecting. Origin is in offline mode. And while we can't guarantee that you'll never encounter a glitch hard as we might try , we can guarantee that we'll make it right if something goes wrong.
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Check the status of your return in your Order History on the order summary page. Looking for information about Pogo? For detailed information, visit the Consumer Authority website. These are your legal rights and may allow you to request a repair, a partial refund, or a full refund, or get a replacement for a faulty EA game or other offering from the retailer that you bought it from.
If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. About Your Refund Under the Great Game Guarantee Refund Policy When we have received and processed your request for a refund, Electronic Arts will request the appropriate refund to the payment method used for the original order. Was this article helpful? If the product is found to be defective within those 90 days, please return it to the original retailer together with proof of purchase.
Sign In. Sign In. All refunds are subject to the Terms of Sale and the Returns and Cancellations policy.
When you play a game for the first time, you want it to rock — to be worth policy you spent on it. We want that, too. Review the full Great Game Guarantee policy Got a penis on origin.
Request a refund right here on EA Help. If you have games that qualify for a refund, you can complete and submit the refund request form. Check the status of your return in your Order History on the order summary page. EA Play for PC memberships are not refundable.
There are some exceptions to this that allow us to offer refunds under certain circumstances. Looking for information policy Pogo? Check out origin article on return to cancel your Club Origin subscription. Help us improve EA Help! Take Survey No, Return. Friday, September 11, We Toshiba satellite 50a by our games. Was this oritin helpful?
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Return and Refund Policy for Third-party Games, Packaged Goods and Game Expansions/DLC/Add-Ons Purchases from the Origin Store for participating third party titles with an express Great Game Guarantee designation are eligible for a return/refund subject to the requirements set forth above. Origin’s “Great Game Guarantee” applies to all games published by EA itself and a few third-party games. If you’re not happy with a game purchase, you can return it for a refund—just like on Steam. Origin began offering refunds before Steam did, but Steam’s refund policy does apply to a wider selection of games. · EA offers the Great Game Guarantee under which refunds may be available for certain purchases of full game downloads made via Origin. Learn more about refunds and the Great Game Guarantee. The Great Game Guarantee is in addition to your statutory consumer rights described below.